Welcome
Locally owned & operated.
Whether you need support as an individual, a parent, or formal support, we are here to help you achieve a more positive experience in life.
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At Mana Health Services, we assist participants funded by the NDIS. We are registered to offer support for individuals with funding for improved relationships or specialist behavior support.
We are able to accept clients who are self-managed, plan-managed, or agency-managed.​
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Our Practitioner's work with people across the lifespan and they are committed to supporting wellbeing and collaboration.
About Us
We all have a right to a good life.
Our Approach
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We start by asking what someone needs to live a better life and work with them and their supports to create a plan with strategies and steps to achieve that goal.​
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We work to try and identify the reasons behind behaviours and explore ways to reduce, eliminate, or substitute them with safer, more functional alternatives.
If that's not possible, we aim to lessen the impact, duration, intensity, and frequency of these behaviours. Our goal is to enhance the quality of life for the person and their support team.
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We are stronger together.
Our Name
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In my culture, "Mana" (pronounced mah-nah) represents presence, strength, power, and spirituality, both individually and collectively. It embodies a balance of respect, influence, and integrity, achieved and maintained through one's actions and the way they are received by others.
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At Mana Health Services, these values of balance and respect are at the heart of our name and mission. Our dedication to improving the quality of life for our participants truly reflects the essence of Mana—Strength. We strive to create a supportive and empowering environment, honoring each person's unique journey and strengths.
Meet our people.
Our Team
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Jackie – Office Manager
Jackie believes people matter. She works behind the scenes to keep Mana Health running smoothly and is dedicated to creating a welcoming and supportive experience for everyone who connects with our team. With warmth, kindness, and a practical approach, Jackie has a way of making everyone feel welcome.
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Teagan – Behaviour Support Practitioner
Teagan is known for her calm, practical approach and steady presence. Nothing seems to faze her. She works alongside people, families, and support teams to develop realistic strategies that can be used in everyday life. Creative and hands-on, Teagan loves turning ideas into practical resources, tools, and supports that help people achieve meaningful outcomes.
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Rachael – Behaviour Support Practitioner
Rachael believes behaviour support is about people, not paperwork. She is passionate about protecting and promoting human rights, supporting people to live good lives, and helping teams find practical ways forward. She works collaboratively, values honest conversations, and isn't afraid to ask the tough questions or challenge the status quo when it's in the best interests of the person.
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Shannon - Behaviour Support Practitioner
Shannon believes the best support starts with genuine connection. She takes time to listen, understand, and get to know the person behind the plan, creating a space where people feel heard, valued, and free from judgement. With a naturally curious and collaborative approach, Shannon works with people, families, and teams to find practical ways forward, focusing on connection over correction and building on what is already working.
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Our Services
We do. Because we care.
Behaviour Support
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We offer tailored behaviour support plans based on individual needs. Our services may include observations, reports, assessments, meetings, consultations, resources and recommendations. We are committed to be accessible and responsive to the person's needs.
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Supervision & Mentoring
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We begin our supervision and mentoring services with an agreement that outlines goals and expectations. Together, we focus on goal setting, feedback, resource sharing, skill development, support, and problem-solving.
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Education & Training
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We offer training in de-escalation strategies, behaviour management, trauma-informed practices, and behaviour analysis. Our programs are designed to help you feel confident and capable of effectively intervening or providing support.
Testimonials
Real Stories, Real Impact
"Rachael has been a lifesaver for our son. When no one else could help, she stepped in with compassion and expertise. The Behaviour Support Plan and her dedication have greatly improved my child's quality of life and brought peace to our family. We are incredibly grateful for her support."
Mother
“Rachael continues to collaborate with us on strategies, when they are working and when they aren't she is always checking in.”
Disability Support Worker
"Rachael helped our daughter with her relationships with us, her peers and people in the community. We aren't afraid to take her out to new places now, because we know if she does struggle it will be okay. We feel like we are not in this alone."
Mother